Outstanding Support Staff

We understand the importance of providing extended appointments without interruptions to address your concerns. Our outstanding support staff is highly qualified, experienced, caring and available during normal business hours to answer questions.

 
Efficient Appointments

We strive to make your appointment go smoothly and quickly. You will be asked to present your insurance card at each visit and also to verify your contact info. Please make sure your information is correct and be prepared to make your co-payment at each visit.

For more information you can also check WebMD.com

Hours of Operation, Pediatric Office in Wilbraham, MA

 

 

 

 

 

 

 

We are proud to announce that we are now using the Everseat platform to manage canceled appointments. Everseat is a free mobile app that allows you to search for and book open appointments with us. With Everseat, you can request and book an appointment as soon as it's available!

Simply follow these steps to get started: 

1. Download Everseat  
 from the app store.  
2. Favorite us by clicking the star icon.
3. Turn "need it" on to be alerted when we have an opening.
4. "Grab it" if that appointment works for you!

We are now booking physicals for month of

November 2014. 

Please call the office to book your appointments today!

Locations, Pediatrics Office in Wilbraham, MA

In addition to our office at 294 North Main Street in East Longmeadow, we have a second location located at 35 Post Office Park in Wilbraham. There will be a multitude of new services available in the upcoming months that focus on patient and family education and a team approach to care. Our primary concerns involve the issues of health management, obesity, ad behavioral management.

Registered Dieticians, Pediatrics Office in Wilbraham, MA

Registered Dieticians, (R.D.’s) are specialized healthcare providers who are dedicated to improving nutrition. They provide solutions to feeding problems and food relationship issues. They are the experts in food and nutrition. Working with your pediatrician, R.D.’s can enhance the health and well being of your infant, child, and your family. R.D.’s are required to participate in continuing education, which enables them to stay ahead of all current nutrition trends.
Pediatric Office in Wilbraham, MA

Prescriptions & Refills, Pediatrics Office in Wilbraham, MA
A prescription line is available during regular office hours. Please call (413) 525-1870 and ask to be transferred to the prescription line.

Prescriptions will be filled at 11:30 and 4:30

X-Ray & Laboratory Services, Pediatric Office in Wilbraham, MATo help better serve you, we have on-site laboratory and x-ray services at our East Longmeadow location.

Nurse Practitioners, Pediatrics Office in Wilbraham, MAIn addition to our physicians, we have five nurse practitioners in our practice. Our nurse practitioners have extensive experience in the pediatric field and work in collaboration with our physicians to offer comprehensive, patient-oriented care. They are an important part of our practitioner staff.

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Member of MGMA, American Academy of Pediatrics, American Medical Association, and Massachusetts Medical Society.

Medical Referrals, Pediatrics Office in Wilbraham, MA

If your insurance plan requires referrals, please call (413) 525-1870 and ask to be

transferred to the referral line, or visit our website. It is your responsibility to request a referral whenever you have an appointment with a specialist, even if our office books the appointment.

Be prepared to leave the following information:

  • Name and birth date of child
  • Type of insurance (If insurance has changed since last office visit, please leave new insurance information, including name of insurance, ID number, including suffix if applicable, co-pay, effective date of insurance, and claims address)
  • Specialist’s name (first and last name)
  • If your appointment is booked with a P.A., please ask the specialist’s office under which doctor the referral should be entered. Referrals cannot be entered under the P.A.
  • Date of appointment
  • Reason for appointment
  • If specialist has more than one office location, please give address of your appointment
  • Please allow at least 3 days prior to your appointment when requesting a referral.

Medical Insurance & Billing Help, Pediatrics Office in Wilbraham, MA

We accept most major insurance plans, but please verify your coverage with your insurance company prior to your visit.  You are responsible for knowing and following the policies mandated by your insurance company. Co-payments are due at the time of service.

Payment plans and specific billing questions can be addressed by calling our Billing Department (413) 525-1870 between 9-3, or E-mail us at Info@pediatricservices.org

Please leave your name, child’s name, date of service in question, and a brief explanation of your question. Your call will be returned by the end of the same day.

 

After Hours Emergency Pediatric Services in Wilbraham, MAWe provide 24-hour coverage, 7 days a week. For after-hour emergencies, please call (413) 525-1870, and the provider on call will be paged immediately. If your emergency call is not returned within 20 minutes, please call us again.

If your call is not an emergency and can wait until regular office hours, we appreciate your consideration.


Please visit our website at www.pediatricservices.org & www.pediatricservicesinwilbraham.com for additional information regarding our practice, directions to both of our offices, provider listings, and important health information. You may E-mail any requests or questions to Info@pediatricservices.org. We respect your time and do our best to honor our appointment schedule. However, due to the unpredictable nature of our specialty, occasional disruptions do occur. Just as we strive to adhere to our appointment schedule, we ask our patients to do the same. If you need to reschedule or verify an appointment, please call us at your earliest opportunity.

Serving the Cities of: Agawam, Belchertown, Chicopee, East -  Longmeadow, Hampden,  Longmeadow, Ludlow, Monson, Palmer, Springfield, Wilbraham, West Springfield, and Northern Connecticut