A prescription line is available during regular office hours. Please call (413) 525-1870 and ask to be transferred to the prescription line.
Prescriptions will be filled at 11:30 and 4:30
To help better serve you, we have on-site laboratory and x-ray services at our East Longmeadow location.
In addition to our physicians, we have five nurse practitioners in our practice. Our nurse practitioners have extensive experience in the pediatric field and work in collaboration with our physicians to offer comprehensive, patient-oriented care. They are an important part of our practitioner staff.
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Member of MGMA, American Academy of Pediatrics, American Medical Association, and Massachusetts Medical Society.
If your insurance plan requires referrals, please call (413) 525-1870 and ask to be
transferred to the referral line, or visit our website. It is your responsibility to request a referral whenever you have an appointment with a specialist, even if our office books the appointment.
Be prepared to leave the following information:
- Name and birth date of child
- Type of insurance (If insurance has changed since last office visit, please leave new insurance information, including name of insurance, ID number, including suffix if applicable, co-pay, effective date of insurance, and claims address)
- Specialist’s name (first and last name)
- If your appointment is booked with a P.A., please ask the specialist’s office under which doctor the referral should be entered. Referrals cannot be entered under the P.A.
- Date of appointment
- Reason for appointment
- If specialist has more than one office location, please give address of your appointment
- Please allow at least 3 days prior to your appointment when requesting a referral.
We accept most major insurance plans, but please verify your coverage with your insurance company prior to your visit. You are responsible for knowing and following the policies mandated by your insurance company. Co-payments are due at the time of service.
Payment plans and specific billing questions can be addressed by calling our Billing Department (413) 525-1870 between 9-3, or E-mail us at Info@pediatricservices.org
Please leave your name, child’s name, date of service in question, and a brief explanation of your question. Your call will be returned by the end of the same day.
We provide 24-hour coverage, 7 days a week. For after-hour emergencies, please call (413) 525-1870, and the provider on call will be paged immediately. If your emergency call is not returned within 20 minutes, please call us again.
If your call is not an emergency and can wait until regular office hours, we appreciate your consideration.
Please visit our website at www.pediatricservices.org & www.pediatricservicesinwilbraham.com for additional information regarding our practice, directions to both of our offices, provider listings, and important health information. You may E-mail any requests or questions to Info@pediatricservices.org. We respect your time and do our best to honor our appointment schedule. However, due to the unpredictable nature of our specialty, occasional disruptions do occur. Just as we strive to adhere to our appointment schedule, we ask our patients to do the same. If you need to reschedule or verify an appointment, please call us at your earliest opportunity.
|Serving the Cities of: Agawam, Belchertown, Chicopee, East - Longmeadow, Hampden, Longmeadow, Ludlow, Monson, Palmer, Springfield, Wilbraham, West Springfield, and Northern Connecticut